Getting A Card
- How do I unfreeze my credit to apply?
- How do I sign up for the H-E-B Visa Signature® Credit Card?
- What information do I need to provide to sign up for a H-E-B Visa Signature® Credit Card?
- When will I get my physical card?
- Why was I asked to submit documents during my application?
- Will signing up for the H-E-B Visa Signature® Credit Card impact my credit score?
Using Your Card
- H-E-B Credit Card Chrome Extension
- Why is my virtual card number different from my physical card number?
- Links to the most frequently asked transaction questions
- Are there any purchases not eligible for cash back?
- Where can I use my H-E-B Visa Signature® Credit Card?
- How do I earn cash back?
Your Account
- Can I increase my credit limit?
- How do I add an authorized user?
- Cardholder Agreement Update-February 26, 2024.
- How do I change my PIN?
- Where is my refund?
- How do I request a replacement card?
Payment & Billing
- How do I switch to paper statements
- How do I view my payments?
- How do I make a payment to my H-E-B Visa Signature® Credit Card?
- Interest Charges and Fees
- There was an error on my statement
- I overpaid my credit card bill - what should I do?