How do I make a payment to my H-E-B Visa Signature® Credit Card?

There are several easy ways to make a payment. Pick the option that works best for you.

• Option 1a: Pay in the Imprint App
• Option 1b: Auto-pay in the Imprint App
• Option 2a: Pay Online
• Option 2b: Auto-pay Online
• Option 3: Pay with mobile or online Bill Pay (via your bank or credit union)
• Option 4: Pay by Check

Option 1a: Pay in the Imprint App

This option requires a connected bank account.

1. Tap the “Pay” button on the home screen
2. Enter payment amount
3. Choose “Pay now” or “Pay later”

Once you confirm your payment, it will appear in your card activity. Payments may take up to 3-5 business days to post to your account.

Option 1b: Auto-pay in the Imprint App

This option requires a connected bank account.

1. Tap the person icon in the top left of the home screen
2. Tap on 'Payments'
3. Tap on the first option 'Auto-pay'
4. Select payment amount from the three options provided and tap 'Continue'
5. Select payment date from the two options provided and tap 'Continue'
6. Review your Auto-pay setup information
   1. Payment amount
   2. Payment date
   3. Payment method
7. Tap ‘Submit payment’ if all information is correct to set up Auto-pay

Option 2a: Pay Online

This option requires a connected bank account.

1. Visit the website account.imprint.co
2. Enter your phone number
3. Enter the six-digit code sent via SMS
4. Tap the “Pay” button on the home screen
5. Enter payment amount
6. Choose “Pay now” or “Pay later”

Option 2b: Auto-pay Online

This option requires a connected bank account.

1. Visit the website account.imprint.co
2. Enter your phone number
3. Enter the six-digit code sent via SMS
4. Tap the three bars in the top right of the home screen
5. Tap on 'Payments'
6. Tap on the first option 'Auto-pay'
7. Select payment amount from the three options provided and tap 'Continue'
8. Select payment date from the two options provided and tap 'Continue'
9. Review your Auto-pay setup information
   1. Payment amount
   2. Payment date
   3. Payment method
10. Tap ‘Submit payment’ if all information is correct to set up Auto-pay
11. Tap ‘Done’ when you see the green checkmark

Option 3: Pay with mobile or online Bill Pay (via your bank or credit union)

Be aware: Bill Pay through your bank or credit union is sent via check, which takes approximately 10 days. Electronic payments directly through the Imprint app or website are much faster and are the best way to avoid potential late payments. We will process your payment on the date that we receive it, and this date is recorded as the payment date.

1. Get started in your bank or credit union’s Bill Pay application
2. When entering the payee name, pay to the order of Imprint and H-E-B
3. Enter your unique account number (which you can find in the upper right corner of Page 1 of your statement)
4. Make sure payment is sent to:

Imprint Payments, Inc.

PO Box 121916

Dallas, TX 75312-1916

Option 4: Pay by Check

Be aware: Mailing and processing a check takes approximately 10 days. Electronic payments directly through the Imprint app or website are much faster and are the best way to avoid potential late payments. We will process your check on the date that we receive it, and this date is recorded as the payment date.

1. Include the full name of the account holder
2. Pay to the order of Imprint and H-E-B
3. Add your payment amount (which should not exceed your account balance)
4. In the check memo, include your unique account number (which you can find in the upper right corner of Page 1 of your statement)
5. Mail to:

Imprint Payments, Inc.

PO Box 121916

Dallas, TX 75312-1916