How do I change my PIN?

Please note that if you have mistyped your PIN more than 3 times, you must wait at least 5 minutes before trying again.

If you have forgotten your PIN:

1. Go to the Imprint app or online at account.imprint.co
2. Enter your phone number
3. Enter the six-digit code sent via SMS
4. Click "Forgot your PIN?" on the Enter PIN page
5. Verify with your birthday
6. Enter your new PIN
7. Confirm your new PIN

Your new PIN is active immediately and you may login.

If you want to change your PIN in the Imprint app:

1. Log in to the Imprint app
2. Tap the person icon in the top left
3. Tap "Security"
4. Tap "Reset PIN"
5. Enter your current PIN
6. Enter your new PIN
7. Confirm your new PIN

If you want to change your PIN online:

1. Log in online at account.imprint.co
2. Click the three bars in the top right
3. Click "Security"
4. Click "Reset PIN"
5. Enter your current PIN
6. Enter your new PIN
7. Confirm your new PIN

Your new PIN is active immediately.

Note: Your PIN cannot be 4 digits in a row (e.g. "1111" or "0000") or 4 consecutive numbers (e.g. "4567"). We strongly recommend not using sensitive information, such as your birthday or SSN.