• Why is my virtual card number different from my physical card number?
• Links to the most frequently asked transaction questions
• Are there any purchases not eligible for cash back?
• Where can I use my H-E-B Visa Signature® Credit Card?
• How do I earn cash back?
• How do I redeem my cash back?
• Spending Ability
• How do I dispute a charge?
• Why is my transaction getting declined?
• How do I use my virtual card number ?
• When can I use my H-E-B Visa Signature® Credit Card?
• How do I activate my physical card?
• Can a secondary card (for authorized users) be issued on the same account?